Hospital Administration Course

Cyberoid academy provides an in-depth examination of the principles and practices of hospital administration, focusing on the management and operation of healthcare institutions. Students will explore topics such as healthcare policy, financial management, human resources, quality improvement, and strategic planning. We have included two courses of hospital administration here.

• 3 Months Course + 3 Months Internship (ONLINE/OFFLINE)
• 6 Months Course + 6 Months Internship (ONLINE/OFFLINE)

DIPLOMA IN HOSPITAL ADMINISTRATION

Paper 1: Hospital Organization and Administration

• Evolution Concept and Definition of Hospital
• History of Hospital in India
• Types /Classification Hospital
• Nature of Hospitals
• Roles and Responsibilities (Duties) of Administrator
• Skills of Hospital Administrator
• Medical Audit
• Patient Relations Management
• Hospital Organizational Structures
• Committees in Hospital
• Medical Tourism and Tele Medicine
• Waste Disposal Management
• Hospital Planning and Establishing (Steps)
• Role Financial Management in Hospitals

Paper 2: Principles of Management

• Concept and Definition of Management
• Planning Decision Making
• Organizing
• Staffing, Delegation
• Directing Leading /Leadership, Motivation
• Controlling-ordination
• Communication

Paper 3: Hospital Support Services

• Out Patient Department (OPD)
• Emergency Department
• Nursing Department
• Pharmacy Department
• Laboratory Department
• Radiology Department (Imaging Dept)
• Operation Theatre(O.T)
• Medical Records Department (M.R.D)
• Intensive Care Unit
• Central Sterile Service Department (C.S.S.D)
• Dietary (Foods)Department
• Housekeeping Department
• Engineering and Maintenance & Bio Medical Engineering
• Laundry & Linen service Department
• Physical Medicine & Rehabilitation Department
• Transport and Security Department

Paper 4: Human Resource Management

• Concept, Definition of Human Resource Management
• Human Resource Management in Hospital
• Human Resource Planning, Nature, and Benefits
• Recruitment, Selection, Induction
• Training and Management Development, Methods of Training
• Wages and Salary Administration and Performance of Appraisal
• Working Condition, Labour welfare measures
• Promotion, Transfer, Dismissal, Resignation
• Communication
• Collective bargaining discipline
• M.B.O in Hospital
• Human Relations in Hospital

Paper 5: Quality Management in Hospital

• Concept, Definition and Importance of Quality Assurance in Hospitals
• Quality Certification in Hospitals
• Quality Circle Concept
• NABH Certification Programme for Hospitals
• Quality Evaluation

Paper 6: Hospital Materials Management

• Concept of Material Management
• Role Material Management in Hospital
• Process of Material Management
• Demand Forecasting
• Procurement, Receipt, Inspection, Acceptance
• Issue Distribution, Usage
• Inventory Control
• Disposal, Condemnation-PilferagePaper-7-Hospital Public Relations Management (part A) & Hospital Marketing Management (part B)

Part A: Hospital Public Relations Management

• Concept, Definition of Public Relations
• Role, Functions of Hospital Public Relations Department
• Public of Hospital
• PR Tool and Media
• Important of Public Relation in Hospital
• Relevance of PRM in Hospitals, Types of PR
• Role and Responsibilities of PR Manager and PRO